Privacy Policy

Privacy Policy

This Privacy Policy describes how Daijah Janae Hair Studio LLC (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from daijahjanae.com (the “Site”).

 

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support or are required to complete verification steps.

“Personal Information” refers to any information that can identify an individual.


Device Information

Examples:
Web browser version, IP address, time zone, cookie information, pages viewed, search terms, and site interactions.

Purpose:
To load the Site accurately, improve functionality, and perform analytics.

Source:
Collected automatically through cookies, log files, pixels, and similar technologies.

Disclosure:
Shared with Shopify and analytics providers.


Order Information

Examples:
Name, billing address, shipping address, payment information, email address, phone number.

Purpose:
To process payments, fulfill orders, arrange shipping, send order confirmations, communicate with customers, and screen orders for potential fraud.

Source:
Collected directly from you.

Disclosure:
Shared with Shopify, payment processors, and shipping providers.


Identity Verification & Fraud Prevention Information

In certain cases, we may require additional information to verify purchases and prevent fraud.

Examples:
Government-issued identification, confirmation of name and address, order confirmation forms, and supporting documentation uploaded through secure third-party platforms.

Purpose:

  • Verify authorized purchases
  • Prevent fraud, chargebacks, and unauthorized transactions
  • Protect both customers and Daijah Janae Hair Studio LLC

This information is not used for marketing purposes and is accessed only by authorized personnel.


Customer Support Information

Purpose:
To respond to inquiries and provide customer support.

Source:
Collected directly from you.


Minors

The Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us to request deletion.


Sharing Personal Information

We share personal information with trusted service providers to operate our business and fulfill orders, including:

  • Shopify, which powers our online store
  • Payment processors and installment providers
  • Shipping and fulfillment partners
  • Fraud prevention and identity verification providers

We may also disclose personal information to comply with legal obligations, respond to lawful requests, or protect our rights.


Behavioral Advertising

We may use personal information to provide targeted advertisements or marketing communications.

For example:

You can opt out of targeted advertising using the following links:

You may also visit https://optout.aboutads.info/ to opt out of some advertising services.


Using Personal Information

We use personal information to:

  • Offer and sell products
  • Process payments
  • Ship and fulfill orders
  • Communicate with customers
  • Prevent fraud and unauthorized transactions
  • Provide customer support
  • Improve our services


Lawful Basis (GDPR)

If you are located in the European Economic Area (EEA), we process your personal information under the following lawful bases:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests that do not override your rights


Retention

We retain personal information as necessary to fulfill orders, provide services, resolve disputes, and comply with legal obligations.

Identity verification documents are retained only as long as necessary for verification, dispute resolution, or compliance, after which they are securely deleted.


Automated Decision-Making

We do not engage in fully automated decision-making that has a legal or significant effect on customers.

Shopify may use limited automated systems to help prevent fraud, such as temporary IP or payment method deny lists.


Selling Personal Information

We do not sell, rent, or trade personal information, including sensitive personal data, as defined under the Georgia Consumer Privacy Act (GCPA).


Your Rights

GDPR (EEA Residents)

You have the right to:

  • Access your personal information
  • Request corrections or deletion
  • Data portability

To exercise these rights, contact us at customerservice@daijahjanae.com.


Georgia Consumer Privacy Act (GCPA)

Georgia residents have the right to:

  • Access personal information
  • Request correction or deletion
  • Obtain a copy of their data

Requests may be submitted to support@daijahjanae.com. Authorized agents may also submit requests on your behalf.


Cookies

We use cookies to improve your browsing experience and provide services. Cookies may be functional, performance-based, advertising-related, or social media-related.

You may manage cookie preferences through your browser settings. Disabling cookies may impact site functionality.

For more information, visit: www.allaboutcookies.org


Do Not Track

We do not alter data collection practices in response to “Do Not Track” signals due to the lack of a consistent industry standard.


Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.


Contact

For questions, requests, or complaints regarding this Privacy Policy, contact us at:

Email: support@daijahjanae.com

If you are not satisfied with our response, you may contact your local data protection authority.


Last Updated: January 1, 2026